Skip to content
Founders’ price Launch pricing for your first twelve months. 40 Playbooks, 40% discount for Founders. View the playbooks →

Problem Interviews

TTool · Problem Interviews

By , Editor · · What’s Next

You've got a solution your team believes in. But when you're honest about it, nobody's confirmed that the problem it solves is real, frequent, or painful enough to make people change.

Problem interviews are a Lean Startup validation technique. You talk to potential customers about their context, workflow, pain points, and existing workarounds — deliberately avoiding any discussion of your solution.

A five-step sequence of numbered blocks labelled 01 pick, 02 don't pitch, 03 workarounds, 04 pain and 05 aggregate, each with a short descriptive line beneath the label.
Method visual — Problem Interviews
A move inside a Playbook

“I've been asked to launch something and I don't know what users actually need.”

Open the Playbook →