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North Star Metric

TTool · North Star Metric

By , Editor · · What’s Next

Your dashboard has fourteen metrics. Everyone watches a different one. Nobody's wrong, and nothing gets resolved.

North Star Metric is a product alignment technique. You choose one metric that captures the core value your product delivers to customers, and you make every team orient around it — weekly active users, messages sent, nights booked, whatever yours turns out to be.

A four-step numbered sequence - 01 define, 02 test, 03 single, and 04 diagnostic - flowing toward a re-pick loop, captioned 'one number, single team. the rest is diagnostic.'
Method visual — North Star Metric
A move inside a Playbook

“The dashboard says we're fine but I don't believe it.”

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