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What's Next? The Leader’s Playbook
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03Plan · the toolkit, step by step

The situation“We've hit a problem I don't understand well enough to solve.”

The tools that work this situation, in sequence — each opens in full in the Toolbox.

Tool 01 — Five WhysIn sequence
Tool 02 — Digging DeeperIn sequence
Tool 03 — Problem FramingIn sequence

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