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What's Next? The Leader’s Playbook
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02Play · the two stances

The situation“I need a decision today and the team can't agree.”

This is a choice between two stances. Work out why the team can't agree, then make the matching Play.

Play A

Set the default

the team is genuinely stuck.

Play B

Name the consultant

the team is deflecting.

Each positions you differently for the next conversation. You choose.

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