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What's Next? The Leader’s Playbook
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02Play · the two stances

The situation“I've been asked to give someone difficult feedback and I've been putting it off.”

This is a choice between two stances. Work out whether the person will defend their status or their reasoning, then make the matching Play.

Play A

Ask them about someone like them

the person you're about to talk to is going to defend their status.

Play B

Take it for a walk

the person you're about to talk to is going to defend their reasoning.

Each positions you differently for the next conversation. You choose.

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