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02Play · the two stances

The situation“I've inherited a team and I don't know what they should be working on.”

This is a choice between two stances. Work out whether the team is waiting for orders or stuck in unquestioned routines, then make the matching Play.

Play A

Hand them the blank page

they're waiting for orders.

Play B

Bring in an outsider

they're stuck in routines.

Each positions you differently for the next conversation. You choose.