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What's Next? The Leader’s Playbook
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02Play · the two stances

The situation“A dependency has failed and I need a plan B by tomorrow.”

This is a choice between two stances. Work out whether the failure is an opportunity in disguise or whether you're too close to see around it, then make the matching Play.

Play A

Take the Plan B that gains from the chaos

the failure is an opportunity in disguise.

Play B

Bring in the outsider

you are too close to the problem.

Each positions you differently for the next conversation. You choose.

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