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What's Next? The Leader’s Playbook
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02Play · the two stances

The situation“The project is slipping and I can't see where.”

This is a choice between two stances. Work out whether the team is hiding the delay or you're looking at the wrong numbers, then make the matching Play.

Play A

Ask for the bottleneck

the team is hiding the slip.

Play B

Audit only the failures

you are looking at the wrong numbers.

Each positions you differently for the next conversation. You choose.

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