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What's Next? The Leader’s Playbook
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02Play · the two stances

The situation“A stakeholder keeps changing their mind and I can't lock the scope.”

This is a choice between two stances. Work out whether the stakeholder is genuinely learning or just can't commit, then make the matching Play.

Play A

Budget for the changes

the stakeholder is genuinely learning things that justify the changes.

Play B

One in, one out

the stakeholder can't commit.

Each positions you differently for the next conversation. You choose.

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