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02Play · the two stances

The situation“I'm being asked for metrics and I'm not sure which ones matter.”

This is a choice between two stances. Work out whether they're asking you to prove value or to prove activity, then make the matching Play.

Play A

Keep one behavioural metric

leadership wants proof of value.

Play B

Report the failure rate

leadership wants proof of activity.

Each positions you differently for the next conversation. You choose.