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Disruptive Innovation Framework

TTool · Disruptive Innovation Framework

By , Editor · · What’s Next

A cheaper, simpler competitor keeps winning deals you didn't bother bidding on. Your team dismisses them — the margins are too thin, the product too basic. But their customer base is growing and yours isn't.

The Disruptive Innovation Framework is Clayton Christensen's theory of how simpler, more affordable products displace incumbents. You identify where new entrants are serving overlooked segments with products that appear inferior by traditional metrics but win on accessibility, simplicity, or cost — then trace the path those entrants will take as they move upmarket.

A five-step numbered sequence (over-served, non-customer, simpler, pilot, trajectory) above a market diagram with stacked bands labelled over-served, non-customer, incumbent, and current, marking an opportunity space.
Method visual — Disruptive Innovation Framework
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