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Change Management

TTool · Change Management

By , Editor · · What’s Next

You shipped it. The feature works. Nobody's using it. Or worse — they're actively working around it to keep doing things the old way.

Change management is a systematic approach to transitioning people from current ways of working to new ones. You address awareness, desire, knowledge, ability, and reinforcement — frameworks like Kotter's 8-Step Process and ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) give structured routes through the human side of change.

A four-step numbered sequence labelled acknowledge, name, decentre, and refreeze, each with a short instruction about leading a team through change, under the banner 'pretending it's fine confirms you didn't understand what they inherited.'
Method visual — Change Management
A move inside a Playbook

“I'm taking over a team that's just had a bad manager.”

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